FAQs

How long will it take to receive my order?

Processing time: Currently, it takes up to 14 working days to process your order, but we aim to get it done sooner. This timeline can vary based on the number of orders we receive.

Shipping time: The time it takes for your order to arrive after shipping depends on your location and will be confirmed at checkout.

Do you offer custom requests?

We don't offer custom items at the moment, but we're always looking to add new products. Stay tuned to our social media for updates!

Are the cups dishwasher safe?

Our items are crafted with high-quality permanent vinyl. To keep them in the best condition, they should be hand-washed only and are not dishwasher safe.

Where do you ship?

We currently ship only within Canada.

What is your return policy? Do you accept cancellations?

Since our products are made to order, we don't accept returns. However, if you're not satisfied with your purchase, please email us at printpixie15@gmail.com, and we'll make it right! Cancellations are accepted within an hour of placing the order.

Do you offer wholesale prices?

Yes, we offer wholesale pricing! If you're interested, please reach out to us at printpixie15@gmail.com